Privacy Policy

Ibnaootp Pty Ltd (“Ibnaootp”, “we”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and store personal information obtained through the Ibnaootp Home Lottery website and related services.

1. Information We Collect

We may collect the following types of personal information:

• Contact details: full name, email address, phone number, and postal address.
• Transaction information: ticket package selections, payment receipts, and billing records.
• Technical data: IP address, browser type, device identifiers, and pages visited (see Cookie Policy).
• Communication preferences and any other information you voluntarily provide.

2. How We Use Your Information

We use personal information to:

• Process ticket orders and deliver confirmations.
• Administer the lottery draw and notify winners.
• Improve our website, services, and user experience.
• Comply with legal obligations and respond to regulatory requests.
• Send marketing communications where consent has been given (you may opt out at any time).

3. Disclosure of Personal Data

We do not sell or rent your personal information. We may share data with:

• Trusted service providers who assist with payment processing, marketing delivery, and IT support, bound by strict confidentiality agreements.
• Regulatory bodies or law enforcement agencies when required by law.
• Professional advisers, such as auditors and legal counsel, in connection with our business operations.

4. Data Security and Retention

We implement reasonable technical and organisational measures to protect your data from unauthorised access, alteration, or destruction. Personal information is retained only as long as necessary for the purposes outlined, or as required by applicable legislation.

5. International Transfers

Some of our service providers may be located outside Australia. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

6. Your Rights

You have the right to access and correct your personal information, withdraw consent for marketing, and request deletion where permissible. To exercise these rights, please contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we encourage you to review it periodically.

8. Contact Us

For privacy‑related inquiries or complaints, please email [email protected] or write to Ibnaootp Pty Ltd, 60 Martin Place, Sydney NSW 2000, Australia.